How do you ship the printouts?

We use the amazing power of the USPS to deliver to our beloved customers. All printouts are sent via USPS First Class Mail.

Do you offer tracking?

Yes, we offer tracking on Next Day Priority Express shipments. Tracking is not offered on our standard 48-72hr. First Class Mail.

How long will it take to receive my printouts?

24 hrs. in the SF Bay Area, 48 hrs. in North and Central CA, and 72 hrs. in the rest of the lower 48.

What if I need my printouts RIGHT NOW?

We are working on same day delivery! For now, you can select next day shipping at checkout.

Can I print photos?

Yes! Color is included. However, if you are looking for crystal clear color glossy photos, you have to go to an actual print store 🙁

Can I add a signature and send to a different person?

We are working on it! For now, we recommend you head over to www.hellofax.com and create your document. From there, you can upload your files and we’ll mail your signed printouts anywhere you want.

What kinds of files can I upload and print?

Try anything! Preferably a file type that includes words and images like you normally find on sheets of paper…Seriously though, we accept .pdf, .docx, .jpg, .bmp, .txt, adobe files, etc. If you have something created with a piece of software that we’ve never heard of, just let us know and we’ll do our best.